Thoughts on retail tech, scaling commerce platforms, and building products that actually work.
Every commerce company hits the same wall eventually. You're growing, customers are coming in, and then the systems that got you here start working against you. Tech debt, data integrity, shop floor usability, and security — here's what I've learned from the inside.
AI tools are changing how products get built. But shipping features you can't explain isn't speed — it's debt with extra steps. The real advantage isn't writing code faster, it's making better decisions in less time.
Every custom feature request is tech debt waiting to happen. Open APIs flip the model — customers build what they need on their timeline, your team stays focused on the platform that serves everyone.